When the Group MD of the company called me up congratulating me for the contribution to the company’s 200% turnover, I was spell bound!!! I was too astonished to utter a word. I immediately called up my friends, parents telling them the big news. Just couldn’t contain the excitement of being called up personally and being congratulated!!!
Now let me tell you something about myself. I am the Marketing Manager in my company and I knew that our company, inspite of the recession had managed to just double up its revenue! Just then my colleague entered, grinning!!! I asked her the reason of being happy! She replied “Didn’t you receive the MD’s call right now?” I was like taken aback. I said “How come you know?” She said because “I did to”. I was confused, as if the MD was talking to me, how he could talk to 2 people simultaneously!!! Then she burst up laughing. Well she explained this is Voice Broadcasting!
I continued to stare at her continuously. She went on. The messages are personalized in such a way that even though being sent to a number of mobile users it would sound as if you were actually conversing with the person. Voice Broadcast users can contact targets (whether they be members, subscribers, constituents, employees, or customers) almost immediately. Personalized information can be included in the phone messages through the integration of text-to-speech software.
Voice Broadcasting can add up many imaginative features too. It can also include interactive services, whereby, a user could go according to the instructions and reply or speak to a customer executive or even get a redeemable discount voucher sent to the phone. My happiness and excitement started diminishing but then somewhere I still felt happy. I was thankful to my colleague for providing me an insight into such an innovative communication style. And my later part of the evening passed into explaining my folks about that technique which firstly amazed them and secondly made them pull my leg.